IncidentsModule 03 · Onboard operations
Turn breakdowns into corrective maintenance — and into fleet knowledge.
Machinery, electrical and operational events move through one controlled lifecycle: capture, review, correct, verify, learn. Each incident links directly to the PMS work order that fixes it and becomes searchable history for MARKS.
Every incident closes the loop
- 01No incident left without a corrective action
- 02Recurring failures visible across the fleet
- 03Investigation history available to every engineer
Capabilities
What Incidents does
Delivered through our pilot programme and configured per vessel during discovery.
Capture
Event, severity, vessel, equipment and time recorded at the source — offline if needed.
Review
Evidence, investigation notes and root cause assembled in one record.
Correct
Create or link the PMS corrective work order directly from the incident.
Verify
Complete actions, approve and close with an auditable trail.
Learn
Closed incidents become history that MARKS retrieves for similar future events.
How it flows
A closed, auditable loop.
- 1
Incident
Reported against the affected equipment.
- 2
Technical review
Shore and vessel investigate together.
- 3
Corrective job
PMS work order raised and executed.
- 4
Closure
Verified, approved and added to fleet knowledge.
Outcomes
What changes for your fleet
- No incident left without a corrective action
- Recurring failures visible across the fleet
- Investigation history available to every engineer
Frequently asked
Is incident management available today?
Incident & breakdown management is delivered through our pilot programme and configured to each customer's workflow during discovery. Talk to us about joining the pilot.
Bring Incidents to your pilot vessel.
Book a 30-minute walkthrough with our team. We'll map your workflows, connectivity and data sources — and show you the platform live, including what happens when the link drops.